Harbor America has been our Professional Employer Organization (PEO) for more than seven years. Harbor America was recommended to us by another company that occupied the same building at our previous location in Houston, Texas. Their recommendation came with high praises in regards to exceptional customer service and products at an affordable price. With each year, Harbor America has exceeded all of our expectations and continues to provide the support, knowledge and service that allows our company to succeed and obtain our goals.
Harbor America has maintained a continuous rapport with us as a client and keeps us current and apprised of changing policies, coverages, and services. In actuality, they alleviate the need for additional employees that would be needed for our small manufacturing firm. Harbor America handles all of the payroll issues and taxes, they provide safety training, services and inspections, they comply with and resolve and Worker’s Compensation issues that may arise, they provide guidelines and recommendation for hiring employees, and they provide administrative duties that are invaluable to our small company.
Each of the employees at Harbor America are very responsive and knowledgeable. Our dedicated payroll processor makes my job easier by establishing a routine that works like clockwork and makes any changes with ease. Our Safety Representative assists in our safety program by suggesting and helping us to identify and implement safety procedures and guidelines. If I have any questions or issues related to our workers, the HR staff is available and responsive. I can truly say that each of the Harbor America employees that I have dealt with is very professional, knowledgeable and easy to work with. They all have exceptional customer service skills.
Our sales associate is very attentive, knowledgeable and responsive. He goes the extra mile in maintaining client relations and is sincere in providing the support and expertise that our company needs. He has been an invaluable part of Harbor America. He is very responsive and attentive. One phone call and he is on top of our problem with a solution soon to follow.
Harbor America has truly been an asset to our company, from their ability to allow the payroll process to run smoothly to assisting with any problems or issues that arise in a very responsive manner.