Our company has been using Harbor America for the past 3 years and we have been very pleased. I did not do the initial meeting with our sales associates about switching from our current payroll company to them, they met with my dad. However, I was the one that would be dealing with them since I was in charge of payroll and all other employee operations. Not going to lie, I was a little hesitant at first because I was comfortable with our current company and had the process down to a “T”. Now, I am glad we switched to Harbor America.
They have always made you feel like a part of their “family.” At the beginning there were a few glitches and hiccups, but our sales associates would come by the office and ask about the issues and they would resolve them in a timely manner. They are also always good about dropping by, calling, or emailing to check on our company and make sure everything is going well and are always asking if there is anything they can do to help. It is a pleasure doing business with them.
I also deal with many of the other employees at Harbor America and also have been very pleased with them. The payroll processing division is always quick to get the invoices back to you and always has payroll dropped off on time. The safety rep is another one that is always coming by and checking on us and making sure we have everything we need to assure safety for our company and our employers. It’s just a great all around company and team to work with and we have been extremely happy and pleased, and plan to use Harbor America and stay part of their “family” for a long time.